About Us

The argument in favor of using filler text goes something like this: If you use real content in the Consulting Process, anytime you reach a review

Contact Info

  • Chicago 12, Melborne City, USA
  • (111) 111-111-1111
  • Example@gmail.com
  • Week Days: 09.00 to 18.00 Sunday: Closed

In this article

You can choose the cancellation policies for your home: one for short-term stays and one for long-term stays. Find out how to set your listing's cancellation policy.

Important things to know about cancellation policies

  • When choosing a cancellation policy for your home, be sure that your selected cancellation policy complies with local rules and regulations.
  • "Full refund" refers to the price that you set for your listing including taxes. Refunds for Airbnb guest fees depend on several factors.
  • Cancellation and booking confirmation times are always based on the local time zone for the listing.
  • A 24-hour cancellation period applies to all standard cancellation policies for shorter stays (less than 28 nights). This allows guests to cancel for a full refund including taxes for up to 24 hours after the reservation is confirmed, as long as the reservation was confirmed at least 7 days before check-in.
  • Certain non-refundable hotel listings are exempt from the 24-hour free standard cancellation period.

Standard cancellation policies for shorter stays

Your standard cancellation policy applies to all reservations of 27 or fewer consecutive nights. All standard cancellation policies include a 24-hour cancellation period — guests can cancel for a full refund, including taxes, for up to 24 hours after confirmation, as long as the reservation was confirmed at least 7 days before check-in.
Flexible Most lenient
  • Guests can cancel until 24 hours before check-in for a full refund including taxes, and you won't be paid.
  • If they cancel after that, they'll receive a refund of pro-rated taxes, and you'll be paid for each night they stay, plus one additional night.
Moderate
  • Guests can cancel until 5 days before check-in for a full refund including taxes, and you won't be paid.
  • If they cancel after that, they'll receive a refund of pro-rated taxes, and you'll be paid for each night they stay, plus one additional night, plus 50% for all unspent nights.
Limited Available for reservations booked on or after Oct 1, 2025
  • Guests can cancel until 14 days before check-in for a full refund including taxes, and you won't be paid.
  • If they cancel between 7 and 14 days before check-in (but after the 24-hour period), they'll receive a 50% refund including full taxes, and you'll be paid 50% for all nights.
  • If they cancel less than 7 days before check-in, they'll receive a refund of pro-rated taxes, and you'll be paid 100% for all nights.
Firm
  • Guests can cancel until 30 days before check-in for a full refund including taxes, and you won't be paid.
  • If they cancel between 7 and 30 days before check-in (but after the 24-hour period), they'll receive a 50% refund including full taxes, and you'll be paid 50% for all nights.
  • If they cancel less than 7 days before check-in, they'll receive a refund of pro-rated taxes, and you'll be paid 100% for all nights.
The following policies are only available to certain hosts:
Strict Selected hosts only
  • If guests cancel 7 or more days before check-in (but after the 24-hour period), they'll receive a 50% refund including full taxes, and you'll be paid 50% for all nights.
  • If they cancel less than 7 days before check-in, they'll receive a refund of pro-rated taxes, and you'll be paid 100% for all nights.
Super Strict 30 Days Selected hosts only
  • If guests cancel at least 30 days before check-in (but after the 24-hour period), they'll receive a 50% refund including full taxes, and you'll be paid 50% for all nights.
  • If they cancel less than 30 days before check-in (but after the 24-hour period), they'll receive a refund of pro-rated taxes and you'll be paid 100% for all nights.
Super Strict 60 Days Selected hosts only
  • If guests cancel at least 60 days before check-in (but after the 24-hour period), they'll receive a 50% refund including full taxes, and you'll be paid 50% for all nights.
  • If they cancel less than 60 days before check-in (but after the 24-hour period), they'll receive a refund of pro-rated taxes and you'll be paid 100% for all nights.

Long-term cancellation policies for monthly stays

Your long-term cancellation policy applies to monthly stays, which are reservations of 28 or more consecutive nights.
Firm Long-term
  • To receive a full refund including taxes, guests must cancel at least 30 days before check-in.
  • If a guest cancels after that, they'll receive a full refund of taxes, and you'll be paid 100% for all nights spent, plus 30 additional nights.
  • If fewer than 30 nights remain on the reservation when the guest cancels, they'll receive a pro-rated refund of taxes, and you'll be paid 100% for all of those remaining nights.
Strict Long-term
  • To receive a full refund including taxes, guests must cancel within 48 hours of booking, and the cancellation must occur at least 28 days before check-in.
  • If a guest cancels after that, they'll receive a full refund of taxes, and you'll be paid 100% for the nights already spent, plus the next 30 nights from the reservation.
  • If fewer than 30 nights remain on the reservation when the guest cancels, they'll receive a pro-rated refund of taxes, and you'll be paid 100% for all of those remaining nights.

Offer guests a non-refundable option with a discount for shorter stays

When you set your standard cancellation policy for stays of fewer than 28 nights, you can choose to offer a non-refundable option. The non-refundable option lets guests book at a discounted rate that's not subject to your standard cancellation policy. If they cancel, they won't be refunded.

Keep in mind that the non-refundable option is still subject to the 24-hour cancellation period that applies to all bookings for shorter stays, with the exception of certain non-refundable hotel listings.

Find out more about how to offer your guests a non-refundable option for a discounted rate.

When your cancellation policy may be overridden for a guest refund

Your cancellation policy may be overridden in certain situations. Your guest may be able to cancel for a full or partial refund if:

If a host is paid for the reservation and their cancellation policy is overridden, Airbnb may recover any money owed by the host as provided in our Payments Terms of Service. An adjustment will be automatically deducted from the next scheduled payout. Find out more about what an adjustment on your earnings means.

Special cases in which a different cancellation policy may apply

If your cancellation policy isn't described in this article

We sometimes test new cancellation policies. If you can't find your cancellation policy described in this article, please refer to the reservation details for the booking.